How do I start a return?

If you'd like to return an item, please email us at hello@brunaswim.com within 30 days of receiving your order.

PLEASE INCLUDE:

• Your order number
• The item(s) you'd like to return
• Whether you'd prefer a refund or exchange
• The reason for your return (optional)

Our team will review your request and provide instructions for returning your item.

Please note that return shipping costs are the responsibility of the customer unless your item is faulty or you have received an incorrect item.

REFUNDS

Once your returned item has been received and inspected, we'll notify you via email once your refund has been approved.

Approved refunds will be issued to your original payment method within 5–10 business days of your return being processed. Please note that depending on your bank or payment provider, it may take a few additional business days for the funds to appear in your account.

Original shipping charges are non-refundable.

Returns that do not meet our eligibility requirements (including worn, damaged, washed, or items returned without tags attached) may be refused and sent back to the customer.

EXCHANGES

If you'd prefer a different size or colour, simply let us know when you email hello@brunaswim.com

Exchanges are subject to stock availability. If your requested item is unavailable, you may choose to receive a full refund instead.